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2020 Office Clerks, General Salary Guide

Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring knowledge of office systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, stenography, office machine operation, and filing.

Office Clerks, General Salary

Salary

$34K

Growth

-4%

Bright Outlook

Bright

Green

No

Office Clerks, General Job Description

Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring knowledge of office systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, stenography, office machine operation, and filing.

Also known as:

Clerical Assistant, Clerk, General Clerk, Office Assistant, Office Clerk, Clerical Aide, Administrative Clerk (Admin Clerk), Office Support Assistant, Office Services Specialist, Office Coordinator

How Much Do Office Clerks, General Make ? 2020

Percentile 10% 25% 50% (Median) 75% 90%
Annual Wage $21,140 $26,220 $34,040 $43,590 $55,300
Hourly Wage $10.16 $12.60 $16.37 $20.96 $26.59

How Much Do Office Clerks, General Make ? 2020

Percentile
10%
25%
50% (Median)
75%
90%
Annual Wage
$21,140
$26,220
$34,040
$43,590
$55,300
Hourly Wage
$10.16
$12.60
$16.37
$20.96
$26.59

Office Clerks, General Tasks

  • Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
  • Answer telephones, direct calls, and take messages.
  • Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
  • Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions.
  • Complete and mail bills, contracts, policies, invoices, or checks.
  • Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
  • Compile, copy, sort, and file records of office activities, business transactions, and other activities.
  • Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.
  • Review files, records, and other documents to obtain information to respond to requests.
  • Process and prepare documents, such as business or government forms and expense reports.
  • Compute, record, and proofread data and other information, such as records or reports.
  • Complete work schedules, manage calendars, and arrange appointments.
  • Monitor and direct the work of lower-level clerks.
  • Prepare meeting agendas, attend meetings, and record and transcribe minutes.
  • Type, format, proofread, and edit correspondence and other documents, from notes or dictating machines, using computers or typewriters.
  • Inventory and order materials, supplies, and services.
  • Deliver messages and run errands.
  • Train other staff members to perform work activities, such as using computer applications.
  • Make travel arrangements for office personnel.
  • Troubleshoot problems involving office equipment, such as computer hardware and software.

What Activities Do Office Clerks, General Do?

  • Operate office equipment.
  • Answer telephones to direct calls or provide information.
  • Confer with coworkers to coordinate work activities.
  • Respond to customer problems or complaints.
  • Prepare cash for deposit or disbursement.
  • Execute sales or other financial transactions.
  • Collect deposits, payments or fees.
  • Send information, materials or documentation.
  • Maintain inventory records.
  • File documents or records.
  • Compile data or documentation.
  • Search files, databases or reference materials to obtain needed information.
  • Distribute incoming mail.
  • Sort mail.
  • Prepare documentation for contracts, transactions, or regulatory compliance.
  • Check data for recording errors.
  • Proofread documents, records, or other files to ensure accuracy.
  • Schedule appointments.
  • Prepare employee work schedules.
  • Supervise clerical or administrative personnel.
  • Transcribe spoken or written information.
  • Record information from meetings or other formal proceedings.
  • Proofread documents, records, or other files to ensure accuracy.
  • Monitor inventories of products or materials.
  • Provide information to coworkers.
  • Train personnel.
  • Make travel, accommodations, or entertainment arrangements for others.
  • Maintain office equipment in proper operating condition.

Typical Office Clerks, General Knowledge?

  • Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

What Are Typical Office Clerks, General Abilities?

  • Oral Expression - Communicating by speaking.
  • Written Comprehension - Reading and understanding what is written.
  • Oral Comprehension - Listening and understanding what people say.
  • Written Expression - Communicating by writing.
  • Speech Recognition - Recognizing spoken words.
  • Speech Clarity - Speaking clearly.
  • Near Vision - Seeing details up close.

What Are Typical Office Clerks, General Skills? 2020

  • Reading Comprehension - Reading work-related information.
  • Active Listening - Listening to others, not interrupting, and asking good questions.
  • Speaking - Talking to others.

What Are Typical Office Clerks, General Interests?

  • Conventional - Occupations related to Conventional interests frequently involve following set procedures and routines. They include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
  • Enterprising - Occupations with Enterprising interests frequently involve starting up and carrying out projects. Many involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
  • Realistic - Occupations with Realistic interests frequently involve practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many require working outside, and do not involve a lot of paperwork or working closely with others.

What Is The Projected Employment For Office Clerks, General ? 2020

Location 2018 Employment 2028 Employment Percent change Annual projected job openings
United States 3,158,500 3,047,800 -4% 360,400

What Is The Projected Employment For Office Clerks, General ? 2020

Location
2018 Employment
2028 Employment
Percent change
Annual projected job openings
United States
3,158,500
3,047,800
-4%
360,400

What Is The Required Office Clerks, General Education & Experience? 2020

  • High school diploma or equivalent
  • No work experience
  • Less than 1 month on-the-job training

Office Clerks, General Schools ?

School Program Name Location Length / Graduates
ABC Adult School General Office Occupations and Clerical Services Cerritos, CA At least one but less than two years: 9
Less than one year: 12
Albany Technical College General Office Occupations and Clerical Services Albany, GA Less than one year: 42
Alpena Community College General Office Occupations and Clerical Services Alpena, MI At least one but less than two years: 0
Alvin Community College General Office Occupations and Clerical Services Alvin, TX At least one but less than two years: 10
American University of Puerto Rico General Office Occupations and Clerical Services Bayamon, PR 2 years: 0
American University of Puerto Rico General Office Occupations and Clerical Services Manati, PR 2 years: 0
Arkansas State University-Newport General Office Occupations and Clerical Services Newport, AR Less than one year: 1
Asher College General Office Occupations and Clerical Services Sacramento, CA At least one but less than two years: 14
Ashland University General Office Occupations and Clerical Services Ashland, OH Less than one year: 0
Athens Technical College General Office Occupations and Clerical Services Athens, GA Less than one year: 12

Office Clerks, General Schools ?

School
Program Name
Location
Length / Graduates
General Office Occupations and Clerical Services
Cerritos, CA
At least one but less than two years: 9
Less than one year: 12
General Office Occupations and Clerical Services
Albany, GA
Less than one year: 42
General Office Occupations and Clerical Services
Alpena, MI
At least one but less than two years: 0
General Office Occupations and Clerical Services
Alvin, TX
At least one but less than two years: 10
General Office Occupations and Clerical Services
Bayamon, PR
2 years: 0
General Office Occupations and Clerical Services
Manati, PR
2 years: 0
General Office Occupations and Clerical Services
Newport, AR
Less than one year: 1
General Office Occupations and Clerical Services
Sacramento, CA
At least one but less than two years: 14
General Office Occupations and Clerical Services
Ashland, OH
Less than one year: 0
General Office Occupations and Clerical Services
Athens, GA
Less than one year: 12

Office Clerks, General Jobs Near Me .

Job Title Company Location Date Posted Federal Contractor
(NEX NORFOLK) PERSONALIZED SERVICES CLERK Navy Exchange Services (NEX) NORFOLK, Virginia 10/25/2020 No
(NEX NORFOLK) PERSONALIZED SERVICES CLERK Navy Exchange Services (NEX) NORFOLK, Virginia 10/25/2020 No
2020-14870 The CalAtlantic Group San Francisco, California 10/25/2020 No
Accounting Assistant Robert Half International OWINGS MILLS, Maryland 10/25/2020 Yes
Accounting Clerk Revolution Company Little Rock, Arkansas 10/25/2020 No
Accounting Clerk Robert Half International NOVI, Michigan 10/25/2020 Yes
Accounting Clerk Robert Half International PORTLAND, Oregon 10/25/2020 Yes
Accounting Clerk Robert Half International Granada Hills, California 10/25/2020 Yes
Accounting Clerk Robert Half International St. Louis, Missouri 10/25/2020 Yes
Accounting Clerk Robert Half International Knoxville, Tennessee 10/25/2020 Yes

Office Clerks, General Jobs Near Me .

Location

St. Louis, MO Portland, OR Joliet, IL Fairfax, VA San Francisco, CA San Diego, CA New Hyde Park, NY Knoxville, TN Austin, TX Woodland Hills, CA Waco, TX Seattle, WA San Antonio, TX Sacramento, CA Oakland, CA Norfolk, VA Naperville, IL Mesquite, TX Memphis, TN Mayport, FL Jeffersonville, GA Islandia, NY Greenville, SC Granada Hills, CA Fort Carson, CO Duluth, MN Des Moines, IA Denver, CO Dallas, TX Carlsbad, CA Buffalo, NY Bremerton, WA Allentown, PA Winston Salem, NC Wilton, CT Williston, VT Westlake Village, CA Westborough, MA West Long Branch, NJ West Des Moines, IA West Chicago, IL West Chester Nt, OH Webberville, MI Watertown, NY Washington, DC Warren, MI Waconia, MN Vista, CA Visalia, CA Vandenberg Afb, CA Vancouver, WA Valencia, CA Urbandale, IA University Center, MI Tulsa, OK Tomball, TX Tinley Park, IL Tigard, OR Stonecrest, GA Sterling Heights, MI St.Louis, MO St. Petersburg, FL St. Peter'S Hospital - Albany, NY Springfield, OH Spokane, WA Southport, CT South Windsor, CT Shoreview, MN Seven Fields, PA Scranton, PA Scott Afb, IL Savannah, GA Sarasota, FL Santa Fe, NM Santa Ana, CA Roswell, GA Roslyn, NY Rochester, MN River Ranch, FL Richfield, MN Rancho Cucamonga, CA Raleigh / Durham Metro, NC Port St. Lucie, FL Plainfield, IL Philadelphia, PA Oxford, OH Owings Mills, MD Oshkosh, WI Oregon, USA Opelika, AL Odessa, TX Oakdale, PA Novi, MI North Las Vegas, NV North Branch, MI New Orleans, LA Naval Air Station Oceana, VA Nashua, NH Napa, CA Murfreesboro, TN Mundelein, IL Mt. Pleasant, WI Mount Laurel, NJ Moses Lake, WA Moody Afb, GA Montvale, NJ Montgomery, AL Modesto, CA Milwaukee, WI Milford, MI Miamisburg, OH Merrillville, IN Maxwell Afb, AL Marysville, MI Manteca, CA Manhasset, NY Loveland, CO Lodi, CA Little Rock, AR Lincoln, NE Lenexa, KS Keizer, OR Kalamazoo, MI Jackson, TN Indianapolis, IN Howell, NJ Houston, TX Homestead, FL Hillsboro, TX Highland, IN Hazelwood, MO Harrisburg, PA Hampton, NH Gypsum, CO Grand Gorge, NY Grand Forks, ND Gig Harbor, WA Fresno, CA Frankfort, IL Fort Sam Houston, TX Fort Rucker, AL Fort Leavenworth, KS Forest Hills, NY Fife, WA Farmington Hills, MI Fall River, MA Fairbanks, AK Englewood, CO El Paso, TX Eden Prairie, MN Durango, CO Davis, CA Davenport, IA Danbury, CT Corona, CA Concord, CA Commerce Township, MI Columbus, OH Colorado Springs, CO Clovis, CA Cleveland, OH Clearwater, FL Cincinnati, OH Chattanooga, TN Chaska, MN Charlotte, NC Charleston, SC Chantilly, VA Champlain, NY Carlstadt, NJ Carlsbad, NM Cannon Afb, NM Cambridge, MN Burlingame, CA Bradenton, FL Bozeman, USA Blawnox, PA Big Rapids, MI Beverly Hills, CA Bethpage, NY Bethlehem, PA Berwyn, PA Berlin, NJ Beckley, WV Beale Afb, CA Baltimore, MD Baldwin Park, CA Aurora, IL Attleboro, MA Arvin, CA Andover, MA Anchorage, AK Albuquerque, NM
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Company

Robert Half International Robert Half International Ascension Health U.S. Army Medical Command Fedex Ground Fairfax County Sheriff's Office Genesis Healthcare National Vision Prime Healthcare Transitional Care Management ALDI Air Combat Command Fedex Freight - Fedex Freight Northwell Health Veterans Affairs, Veterans Health Administration Academy Sports + Outdoors Aerotek Auburn Homes & Services Brookdale Senior Living Commander, Navy Installations Defense Commissary Agency Elderwood/Pediatric/PostAcute/Woodmark Essentia Health Fresenius Medical Care North America Internal Revenue Service Kaiser Permanente Navy Exchange Services (NEX) The PARC Joliet Nursing life care ARAMARK Adecco Staffing Air Education and Training Command Applied Industrial Technologies Arista Healthcare Army Installation Management Command Atria Senior Living Avamere Health Services Barnard Construction Company Berkley Boys & Girls Clubs of San Francisco CARMAX Cabela's Centura Health Closets By Design, Inc Community Action Committee of the Lehigh Valley, I Community Medical Centers of Fresno, CA Dixie Electric, Plumbing, & Air Dollar General Drug Enforcement Administration East Alabama Medical Center Federal Aviation Administration Fred Meyer Gene B. Glick Company Golden Valley Electric Association (GVEA) Grimmway Enterprises Griswold Home Care, Inc Inland Northwest Health Services Interior Specialists JPMorgan Chase Kelly Services LCMC Health Latitude, Inc. MacAllister Magnolia Companies ManpowerGroup Mayco Freight DES CLAW Medical Center Hospital Mercy Medical Center Clinton NALS Apartment Homes Naval Medical Command Nevada Connections Academy Nobis Works Nugget Market Nuspire, LLC PNC PSG Global Solutions Peak Vista Resurgent Capital Services Revolution Company Robert Half International Robert Half International Saginaw Valley State University Scripps Health Seattle Children's Hospital Skyline Mechanical Space and Naval Warfare Systems Command St. Joseph Health / Covenant Health State Employees Credit Union TRI Pointe Group, Inc. The CalAtlantic Group Three Rivers Community Action, Inc. U-Haul U.S. Air Force - Agency Wide U.S. Military Entrance Processing Command UPMC UPS US Postal Service - Milford MI US Postal Service - North Branch MI WellStar Health Systems West Tennessee Healthcare Westborough Behavioral Healthcare Hospital Westgate Resorts Xator Corporation silvercareagency
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Job Title
Company
Location
Date Posted
Federal Contractor
Navy Exchange Services (NEX)
NORFOLK, Virginia
10/25/2020
No
Navy Exchange Services (NEX)
NORFOLK, Virginia
10/25/2020
No
The CalAtlantic Group
San Francisco, California
10/25/2020
No
Robert Half International
OWINGS MILLS, Maryland
10/25/2020
Yes
Revolution Company
Little Rock, Arkansas
10/25/2020
No
Robert Half International
NOVI, Michigan
10/25/2020
Yes
Robert Half International
PORTLAND, Oregon
10/25/2020
Yes
Robert Half International
Granada Hills, California
10/25/2020
Yes
Robert Half International
St. Louis, Missouri
10/25/2020
Yes
Robert Half International
Knoxville, Tennessee
10/25/2020
Yes

Office Clerks, General 2020 Salary Guide By State

Common Careers