2020 Office Clerks, General Salary Guide

Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring knowledge of office systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, stenography, office machine operation, and filing.

Office Clerks, General Salary

Search by Location

Salary

$34K

Growth

-4%

Bright Outlook

Bright

Green

Office Clerks, General Job Description

Also known as:

Clerical Assistant, Clerk, General Clerk, Office Assistant, Office Clerk, Clerical Aide, Administrative Clerk (Admin Clerk), Office Support Assistant, Office Services Specialist, Office Coordinator

How Much Do Office Clerks, General Make ? 2020

Percentile	10%	25%	50% (Median)	75%	90%
Annual Wage	$21,140	$26,220	$34,040	$43,590	$55,300
Hourly Wage	$10.16	$12.60	$16.37	$20.96	$26.59

How Much Do Office Clerks, General Make ? 2020

Percentile

10%

25%

50% (Median)

75%

90%

Annual Wage

$21,140

$26,220

$34,040

$43,590

$55,300

Hourly Wage

$10.16

$12.60

$16.37

$20.96

$26.59

Office Clerks, General Tasks

Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
Answer telephones, direct calls, and take messages.
Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions.
Complete and mail bills, contracts, policies, invoices, or checks.
Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
Compile, copy, sort, and file records of office activities, business transactions, and other activities.
Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.
Review files, records, and other documents to obtain information to respond to requests.
Process and prepare documents, such as business or government forms and expense reports.
Compute, record, and proofread data and other information, such as records or reports.
Complete work schedules, manage calendars, and arrange appointments.
Monitor and direct the work of lower-level clerks.
Prepare meeting agendas, attend meetings, and record and transcribe minutes.
Type, format, proofread, and edit correspondence and other documents, from notes or dictating machines, using computers or typewriters.
Inventory and order materials, supplies, and services.
Deliver messages and run errands.
Train other staff members to perform work activities, such as using computer applications.
Make travel arrangements for office personnel.
Troubleshoot problems involving office equipment, such as computer hardware and software.

What Activities Do Office Clerks, General Do?

Operate office equipment.
Answer telephones to direct calls or provide information.
Confer with coworkers to coordinate work activities.
Respond to customer problems or complaints.
Prepare cash for deposit or disbursement.
Execute sales or other financial transactions.
Collect deposits, payments or fees.
Send information, materials or documentation.
Maintain inventory records.
File documents or records.
Compile data or documentation.
Search files, databases or reference materials to obtain needed information.
Distribute incoming mail.
Sort mail.
Prepare documentation for contracts, transactions, or regulatory compliance.
Check data for recording errors.
Proofread documents, records, or other files to ensure accuracy.
Schedule appointments.
Prepare employee work schedules.
Supervise clerical or administrative personnel.
Transcribe spoken or written information.
Record information from meetings or other formal proceedings.
Proofread documents, records, or other files to ensure accuracy.
Monitor inventories of products or materials.
Provide information to coworkers.
Train personnel.
Make travel, accommodations, or entertainment arrangements for others.
Maintain office equipment in proper operating condition.

Typical Office Clerks, General Knowledge?

Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

What Are Typical Office Clerks, General Abilities?

Oral Expression - Communicating by speaking.
Written Comprehension - Reading and understanding what is written.
Oral Comprehension - Listening and understanding what people say.
Written Expression - Communicating by writing.
Speech Recognition - Recognizing spoken words.
Speech Clarity - Speaking clearly.
Near Vision - Seeing details up close.

What Are Typical Office Clerks, General Skills? 2020

Reading Comprehension - Reading work-related information.
Active Listening - Listening to others, not interrupting, and asking good questions.
Speaking - Talking to others.

What Are Typical Office Clerks, General Interests?

Conventional - Occupations related to Conventional interests frequently involve following set procedures and routines. They include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
Enterprising - Occupations with Enterprising interests frequently involve starting up and carrying out projects. Many involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
Realistic - Occupations with Realistic interests frequently involve practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many require working outside, and do not involve a lot of paperwork or working closely with others.

What Is The Projected Employment For Office Clerks, General ? 2020

Location	2018 Employment	2028 Employment	Percent change	Annual projected job openings
United States	3,158,500	3,047,800	-4%	360,400

What Is The Projected Employment For Office Clerks, General ? 2020

Location

2018 Employment

2028 Employment

Percent change

Annual projected job openings

United States

3,158,500

3,047,800

-4%

360,400

What Is The Required Office Clerks, General Education & Experience? 2020

High school diploma or equivalent
No work experience
Less than 1 month on-the-job training

Office Clerks, General Schools ?

School	Program Name	Location	Length / Graduates
ABC Adult School	General Office Occupations and Clerical Services	Cerritos, CA	At least one but less than two years: 9 Less than one year: 12
Albany Technical College	General Office Occupations and Clerical Services	Albany, GA	Less than one year: 42
Alpena Community College	General Office Occupations and Clerical Services	Alpena, MI	At least one but less than two years: 0
Alvin Community College	General Office Occupations and Clerical Services	Alvin, TX	At least one but less than two years: 10
American University of Puerto Rico	General Office Occupations and Clerical Services	Bayamon, PR	2 years: 0
American University of Puerto Rico	General Office Occupations and Clerical Services	Manati, PR	2 years: 0
Arkansas State University-Newport	General Office Occupations and Clerical Services	Newport, AR	Less than one year: 1
Asher College	General Office Occupations and Clerical Services	Sacramento, CA	At least one but less than two years: 14
Ashland University	General Office Occupations and Clerical Services	Ashland, OH	Less than one year: 0
Athens Technical College	General Office Occupations and Clerical Services	Athens, GA	Less than one year: 12

Office Clerks, General Schools ?

235 United States

School

Program Name

Location

Length / Graduates

ABC Adult School